How to Remove a Student from a Specialist
If a student has graduated, moved to a different program, or is no longer participating, you may want to remove them from a specialist’s roster to keep things organized. Follow the steps below to declutter your learner list and mark students as inactive.
Step 1: Go to My Learners
Navigate to the My Learners page from your main menu.
Here, you’ll see all the groups you manage as a specialist, as well as any groups you’re associated with.
Step 2: Open the Group Settings
Locate the group that contains the student you want to remove.
Click the gear icon ⚙️ to the right of the group’s name to open its settings.
Step 3: Manage Learners
In the group settings, you’ll see a list of all learners in that group, as well as your own name listed as the specialist manager.
Click on any learner in the list.
Remove the student(s) you want to delete by clicking the “X” next to their name.
Click Save to apply your changes.
Step 4: Repeat for Other Groups (If Needed)
If the student is enrolled in multiple groups, repeat the removal process for each group where they appear.
Once a student has been removed from all groups, they will automatically be removed from that specialist’s roster and marked as inactive.
Troubleshooting
Don’t see the gear icon? This might mean you don’t have the right permissions or there’s a configuration issue.
In that case, please contact our support team for assistance, and we’ll help resolve the issue quickly.